I founded the basic Human Resources function within a digital startup agency of 30 people. Responsible for the coordination of all office activities. o End-to-end recruitment of junior roles o Liaise with recruitment panel and coordinate process for senior roles o Designed and implemented basic HR processes, including onboarding and exit procedures o Developed HR policies, including communication, absenteeism, working from home, social media & blogging, IT and environmental o Liaise with payroll and provide monthly documentation relating to attendance and leave o Track and process leave o Designed and implemented 360 degree feedback performance appraisal process o Coordinate internship programs and manage 2 interns o Event management (conferences and networking) o Business invoicing and forecasting o Reception, mail, staff amenities and assistant to the Directors.
Contracted to organise the Sales & Marketing team. o Sales and training material preparation o Sales database management o Prepare and present competitor analysis to client o Liaise with Regional HR Team - Malaysia o Developed Australian HR Handbook o Reception, mail, meeting minutes, staff amenities and assistant to the Country Manager.
Assisted in the coordination and running of Australasia's largest Real Estate event AREC, we reached our target of over 2000 delegates and speakers included Rudy Giuliani and Alan Jones. o Management of multiple client groups o Responding to up to 150 phone calls and emails per day o Preparation of sales documentation o Management of the event and delegate database cVent o Distribution of all sales material o Travel and itinerary management
Working alongside two Real Estate Agents, often managing multiple projects at once with up to 15 properties on the market at any one time. I obtained my Certificate of Registration. o Responding to phone and email enquiries o Open homes o Contractor/3rd party services management o Booking, editing and proofing of all marketing material o Generation and maintenance of lead database o Creation of all pre sales material o Facilitated contract exchanges
I stepped into the role of Talent Coordinator with no formal handover. I was able to create all talent (recruitment) administrative processes from scratch based on academic insights and practical experience. o Writing and posting job advertisements o Shorting listing candidates o Phone interviews o Reference checks o Employment contracts o Personnel files o Visa checks o Liaising with store managers on recruitment needs o Rewards and recognition programs
At the age of 17 I became one of the youngest team members of a global real estate firm. o Assisted up to 6 sales people o Writing advertisements o Maintaining client and property databases o Assisting with enquiries by potential and current clients
BCom
Concentration: Human Resources
Human Resources, Psychology, Neuroscience, Coaching, Relationships, Motivation, Organisational Psychology, Effectiveness
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